Choose Who Works For You

Restoring Wyoming

The Hammerquist Story and Why Your Choice of Restoration Company Matters

When fire or water damage strikes, the moments that follow can shape how your recovery unfolds.
In this powerful story from Gillette homeowners Tom and Barb Hammerquist, you will see how one family’s experience reveals an important truth: you have the right to choose who restores your home.

Many insurance companies recommend “preferred vendors” whose priority is often to save money rather than to fully restore your home and your life.

WATCH The Hammerquist Story

The Hammerquists learned what happens when you choose a restoration team that truly works for you. Their story highlights the difference that comes from working with WCC Restoration, a locally owned company serving Gillette, Casper, and communities throughout Wyoming.

Watch their story below to see how the right restoration partner can make all the difference.

Your Right to Choose a Restoration Company in Wyoming

If you experience a fire, flood, or other property disaster, you have the legal right to choose any licensed restoration company you trust in Gillette, Casper, or anywhere in Wyoming — not just the one your insurance company recommends.

Many insurance companies promote a list of “preferred vendors” who have standing agreements with them. These partnerships are convenient for the insurer but not always in the homeowner’s best interest. Before agreeing to use a preferred vendor, it is important to understand who they truly work for and why.

Why Preferred Vendors Often Serve the Insurance Company First

1) Contracted Pricing and Limited Scope
Preferred vendors work under pre-set pricing agreements that favor the insurance company. This can result in cut corners or limited restoration work that fits the insurer’s budget, not necessarily what your home really needs.
2) Faster Claims, Not Better Outcomes
Insurance companies want claims closed quickly to reduce costs. Preferred vendors are often pressured to move fast rather than take the time to ensure your property is fully restored and safe for long-term living.

3) Controlled Communication
When you work with a preferred vendor, most communication happens between them and the insurance adjuster, not with you. Homeowners can be left out of critical decisions that affect timelines, materials, and quality.
4) Divided Loyalty
Because preferred vendors rely on insurance referrals for steady business, their loyalty is to the insurer that sends them work rather than the homeowner paying for coverage. True independence means the contractor answers to you, not to the company managing your claim.

How WCC Restoration's Approach Sets Us Apart

As shown in the Hammerquist video, WCC Restoration stepped in when the preferred vendor failed to take control. Our team brought clarity, compassion, and leadership from the very first day. We explained every step of the process, organized the work, and treated every detail with care. Where others saw a claim number, we saw a family who needed their home back. That is what sets WCC apart in northeast and central Wyoming. We focus on advocacy, craftsmanship, and genuine care for the people we serve.

We Work for You

WCC represents homeowners, not insurers. Every decision we make focuses on restoring your property completely and protecting your best interests from start to finish.

Local Expertise You Can Trust

As a locally owned company serving Gillette, Casper, and communities across Wyoming, we’ve built our reputation on decades of experience and hundreds of five-star reviews from families just like yours.

Communication You Can Count On

We make sure you always know what’s happening at every stage. You’ll receive regular updates, detailed reports, and photo documentation so there are no surprises.

Restoration Done Right

From water extraction and smoke cleanup to full reconstruction, our team treats your home with the same care and attention we’d give our own. We never cut corners, and we never rush the process that brings your home back to life.

When You Need Help, We’re Here.

You don’t have to settle for the insurance company’s choice. Talk with a local team that works for you and puts your home first.

give us a call 24/7

(307) 670-9487